Important Notice: We ship all orders securely with tracking numbers provided. Due to high demand during peak NFL game seasons or holidays, processing and transit times may experience slight extensions. Thank you for your patience and support.

1. Order Processing & Handling Time

All orders are processed within 1 to 3 business days (Monday through Friday, excluding weekends and federal holidays) upon receipt of your order confirmation email.

Please note that customized items (such as jerseys featuring personalized names, custom numbers, or special patches) require precise heat-press application and rigorous quality assurance checks. Consequently, custom orders require an additional 3 to 5 business days of handling time prior to dispatch.

2. Domestic Shipping Rates & Estimates (United States)

We partner with major carriers (such as USPS, FedEx, and UPS) to ensure safe and reliable domestic delivery. Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (5–8 Business Days): Standard rate calculated dynamically based on package weight and destination. Free standard shipping applies to qualifying orders meeting current site promotions.
• Expedited Shipping (2–3 Business Days): Premium accelerated delivery available for customers needing gear ahead of specific game dates or events.

*Delivery estimates exclude weekends, public holidays, and initial order processing days.

3. International Shipping

We proudly offer worldwide shipping to international fans. International transit times typically range from 10 to 21 business days, depending on the destination country and local postal customs clearance efficiency.

Customs, Duties, and Taxes: All international orders may be subject to import duties, taxes, and customs clearance fees levied by the destination country’s government once a shipment reaches your country. These charges are not included in our product prices or shipping fees and are the sole responsibility of the customer. Please check with your local customs office prior to purchasing for specific cost estimates.

4. Shipment Confirmation & Order Tracking

Once your package has been dispatched from our fulfillment center, you will receive an automatic Shipment Confirmation Email containing your official tracking number and a secure link to trace your shipment. Tracking activation can occasionally take up to 24–48 hours to update within the carrier’s live network.

5. Lost, Stolen, or Damaged Packages

We take absolute care in packaging every order securely. However, if your package shows signs of severe transit damage upon arrival, or if tracking indicates delivery but you have not received it, please contact our customer support team within 7 business days of the marked delivery date so we can file a formal claim with the carrier and assist you with a replacement or resolution.