Satisfaction Guarantee: Eligible items may be returned or exchanged within 30 days of the delivery date. Items must be in brand-new condition with original tags intact to qualify for a seamless refund or size swap.

1. Eligibility & Return Window

To be eligible for a return or exchange, your item must meet the following standard retail criteria:

• Initiated and sent back within 30 calendar days from the official tracking delivery date.
• In completely unworn, unwashed, and unblemished condition.
• Must feature all original manufacturer tags, patches, and packaging attached.

2. Non-Returnable Items (Exceptions)

Certain specialized products cannot be returned or exchanged due to their personalized nature. These exclusions include:

• Customized Jerseys: Any jersey featuring personalized player names, custom numbers, or special commemorative lettering created specifically on demand (unless a manufacturing defect or printing error occurred on our part).
• Clearance or final sale merchandise explicitly marked as non-returnable at checkout.

3. How to Initiate a Return or Size Exchange

We’ve made the process straightforward. Follow these steps to start your request:

1. Contact Support: Send an email to our support team with your order number and the reason for your return or exchange (specifying your desired new size if swapping).
2. Receive Authorization: Our team will provide you with a return authorization confirmation and the designated warehouse mailing address.
3. Ship Package: Securely pack your items with tags attached and mail them back using a trackable shipping method.

4. Refunds & Processing Timelines

Once your returned package is received and inspected at our fulfillment facility, we will process your refund or dispatch your replacement exchange within 3 to 5 business days. Approved refunds will be automatically credited back to your original payment method. Please allow an additional 3 to 7 business days for your banking institution to reflect the funds.

5. Shipping Costs for Returns

Customers are responsible for covering return shipping costs unless the return is a result of our direct error (such as receiving an incorrect item, wrong size dispatched by us, or a manufacturing defect). Original shipping fees paid at the time of purchase are strictly non-refundable.