FAQ

Help Center

Frequently Asked Questions

Everything you need to know about our official NFL gear, sizing, shipping, and returns.

Q Are your products officially licensed by the NFL?

Authenticity

Yes, absolutely. We are an official online partner and authorized retail provider for major sports leagues including the NFL. Every jersey and piece of fan gear we sell is 100% genuine, featuring official team colors, authentic logos, and league-approved specifications.

Q How do I choose the right jersey size?

Sizing

Our jerseys follow standard American athletic fits. We recommend checking our detailed Size Guide before purchasing. If you prefer a looser fit for layering or tailgating over a hoodie, we recommend sizing up one level.

Q How long does custom name and number printing take?

Customization

Customized jerseys require careful heat-press application and quality inspection. Please allow an additional 3 to 5 business days for custom processing before your order is shipped out.

Q What are your shipping times and methods?

Shipping

Standard domestic shipping typically takes 5 to 8 business days. We also offer expedited shipping options at checkout for fans who need their gear ready ahead of game day. Tracking numbers are emailed as soon as orders dispatch.

Q What is your return and exchange policy?

Returns

We accept returns and size exchanges within 30 days of delivery, provided the items are unworn, unwashed, and still have original tags attached. Please note that personalized custom jerseys cannot be returned unless there is a manufacturing defect.